Terms & Conditions

Last updated: 13 October 2026

Website use

This website provides general information about our fire protection services and training. It is not an emergency service or a substitute for a site-specific fire-safety assessment.

Quotes and services

Service scope, pricing, payment, timing and cancellation terms are confirmed in the quotation or work order accepted by the customer. Those agreed terms take priority if they differ from this page.

Customer responsibilities

Customers must provide accurate information, disclose known hazards and provide safe, reasonable access to the work or training site.

Consumer rights

We aim to perform services with reasonable care and skill. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded under South African law.

Contact and law

These terms are governed by South African law. Questions can be sent to [email protected].